With the rise of online commerce and new ways of consuming, offering an impeccable customer experience has become essential to attract and retain large-scale consumers. It is with this in mind that The Keepers has put its know-how to work to develop innovative solutions for GSA and GSS. These revolutionize the purchasing experience while helping you stand out from the competition and increase customer satisfaction. We have developed the Keeper Flash phone recharge service, specially designed for large food stores (GSA) such as supermarkets and hypermarkets.
Experts in retail solutions, we designed this phone charging station taking into account the specific needs of GSAs. After field observations, we identified a gap in current charging solutions. Our terminal offers two options to meet all needs:
Flash&Go - Secure Lockers: Customers can place their phone safely while charging.
Flash&Use - External charging cables: customers can continue to use their phone while charging it.
This hybrid approach ensures a better experience for all your customers, whether they need a cable or want to continue using their phone while charging.
Quality of service: real-time monitoring, 24/7 telephone assistance, and automatic replacement of worn cables. The service is completely autonomous, your teams have nothing to manage.
Data collection: detailed monthly reports to adjust the service and integrated survey module to interact with your customers.
Enhanced security: passcode cover, privacy filter, and random keypad to protect phones while charging.
Hybrid use: The distribution of uses of lockers and exterior cables is equivalent, our terminal meets all needs.
Full accessibility: your customers do not need their own cable to use the service.
Return on investment: While their phones are charging, your customers can continue shopping, increasing their time spent in store.
Innovation and modernity: the terminal is visible, customizable with a white label and reinforces the innovative image of your establishment.
Customer interaction: Built-in surveys allow you to collect real-time feedback to improve the customer experience.
Our phone charging station was developed specifically for retail and supermarkets, to meet specifications with specific innovations:
The possibility of recharging your phone on external charging cables (Flash&Use) for your customers who want to continue using their phone while charging (concerns half of users).
Free 24/7 telephone assistance directly on the machine to offer a completely autonomous service. The store teams are therefore not called upon.
A question asked at the end of use which allows you to carry out surveys, the results of which are reported to you monthly. The responses are collected directly (fresh) and by a machine (neutral), so the user is better able to give their opinion.
In addition to that, benefit from The Keepers multi-service effect on our other innovations for specialized stores and supermarkets such as the motorcycle helmet locker or our connected hydroalcoholic gel dispenser .
*The 3-in-1 version with portable batteries is also available: The Flash 360.
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+33 1 84 19 37 90