Customer experience is more than ever at the heart of strategic issues for airports. As the number of passengers continues to increase, expectations in terms of service and comfort are also evolving. The fluidity of the traveler journey, the reduction of stress linked to security and travel, and the availability of practical services have become key elements to guarantee passenger satisfaction. An airport that invests in the customer experience not only strengthens its reputation, but also promotes traveler loyalty. Faced with growing competition and the emergence of “hub” airports, it is becoming essential to stand out by offering innovative solutions. It is with this in mind that The Keepers developed the [Keeper Jet] helmet locker. This convenient service allows motorcyclists to safely drop off their helmets while passing through the airport, providing a simple and effective solution that combines comfort and peace of mind. Thanks to services like this, airports can improve the fluidity of travelers' journeys while reinforcing their image as a modern, convenient and secure place.
A motorcycle helmet locker is a secure storage service designed for motorcycle helmets. Instead of carrying their bulky helmet throughout their trip, riders can drop it off in a secure locker at the airport and pick it up when they return. This convenient and innovative service not only improves the customer experience, but also reinforces the image of the airport as a welcoming place, capable of meeting the specific needs of all its passengers.
The Keeper Jet, developed by The Keepers, fits perfectly into airports. Designed to provide maximum safety and ease of use, it allows motorcyclists to leave their helmet on with complete peace of mind during their trip.
Optimal security: Each locker is equipped with a robust and intuitive locking system, guaranteeing the protection of helmets. The bars allow security officers to simply check the contents of the locker if in doubt.
Ease of use: Access to the locker is simple and quick and is done via a personal code generated each time it is used. If you forget or have a problem, a 24/7 support service is available. No intervention by airport teams is necessary.
Durability: Designed for indoor or covered outdoor use, in new or reconditioned versions, the Keeper Jet is ideal for airport environments and their car parks or drop-off areas.
Ergonomic design: A compact and modern layout, integrating equally well into motorcycle parking areas and airport reception areas.
In addition to allowing riders to store their helmets safely, the Keeper Jet can also survey users with a survey at the end of use. This additional service allows airports to collect feedback on passenger experience, general satisfaction and use of the service. Responses are collected directly and by a neutral machine, thus increasing the probability of obtaining sincere feedback.
The surveys carried out at the terminals are fully customizable and can be adapted according to the specific needs of airports. If the airport does not wish to conduct surveys, a CSR survey aimed at educating and raising awareness among consumers can be installed, as well as a question about the experience with our service.
In addition to the [Keeper Jet], The Keepers offers a full range of innovative solutions to improve the customer experience at airports:
Phone charging station - Flash: Phone charging stations with secure lockers, self-service cables and portable batteries.
[Customer survey terminal - Rainbow Station] (datastation): An interactive tool for conducting surveys or organizing competitions with passengers.
Helmet lockers - Modular: A version with 8 helmet storage spaces instead of 4 is also available, ideal for high-traffic airports.
By integrating services like Keeper Jet, airports are modernizing their offering while meeting the specific needs of their motorcycle passengers. This helmet locker is an innovative solution that fits perfectly into a strategy to improve the customer experience and build loyalty. Give your motorcycling customers a worry-free experience with The Keepers. Contact us today to find out how the Keeper Jet can transform their time at the airport.
[email protected]
+33 1 84 19 37 90