Customer experience is more than ever a key strategic issue for airports. As passenger numbers continue to rise, expectations for service and comfort are also evolving. A seamless travel experience, reduced stress related to security and travel, and the availability of convenient services have become key elements in ensuring passenger satisfaction. An airport that invests in customer experience not only strengthens its reputation but also fosters traveler loyalty. Faced with growing competition and the emergence of hub airports, it is essential to stand out by offering innovative solutions. With this in mind, The Keepers developed the Keeper Jet helmet locker. This convenient service allows motorcyclists to safely drop off their helmets during their journey through the airport, offering a simple and effective solution that combines comfort and peace of mind. With services like this, airports can improve the flow of traveler journeys while reinforcing their image as a modern, convenient, and secure location.
A motorcycle helmet locker is a secure storage service designed for motorcycle helmets. Instead of carrying their bulky helmets throughout their trip, riders can leave them in a secure locker at the airport and retrieve them upon their return. This convenient and innovative service not only enhances the customer experience but also reinforces the airport's image as a welcoming place, capable of meeting the specific needs of all its passengers.
The Keeper Jet, developed by The Keepers, integrates seamlessly into airports. Designed to offer maximum security and ease of use, it allows riders to leave their helmets with complete peace of mind during their trip.
Optimal security: Each locker is equipped with a robust and intuitive locking system, ensuring helmet protection. The bars allow security officers to easily check the contents of the locker if in doubt.
Ease of use: Access to the locker is quick and easy, using a personal code generated each time it is used. In case of forgetfulness or a problem, a 24/7 assistance service is available. No intervention from airport teams is required.
Durability: Designed for use in covered or indoor areas, whether new or refurbished, the Keeper Jet is ideal for airport environments and their parking lots or drop-off points.
Ergonomic design: A compact and modern layout, integrating seamlessly into both motorcycle parking areas and airport reception areas.
In addition to allowing riders to safely store their helmets, the Keeper Jet can also survey users at the end of their stay. This additional service allows airports to collect feedback on passenger experience, overall satisfaction, and service usage. Responses are collected immediately and by a neutral machine, increasing the likelihood of receiving candid feedback.
The surveys conducted at the kiosks are fully customizable and can be adapted to the airport's specific needs. If the airport does not wish to conduct surveys, a CSR survey aimed at educating and raising awareness can be installed, along with a question about the experience with our service.
In addition to the Keeper Jet, The Keepers offers a full range of innovative solutions to enhance the customer experience at airports:
Flash Phone Charging Station: Phone charging stations with secure lockers, self-service cables, and portable batteries.
Rainbow Station Customer Survey Station: An interactive tool for conducting passenger surveys or organizing contests.
Modular Helmet Lockers: A version with eight helmet lockers instead of four is also available, ideal for high-traffic airports.
By integrating services like the Keeper Jet, airports can modernize their offerings while meeting the specific needs of their motorcycle passengers. This helmet locker is an innovative solution that fits perfectly with a strategy to improve the customer experience and build loyalty. Offer your motorcycle customers a worry-free experience with The Keepers. Contact us today to find out how the Keeper Jet can transform their airport experience.
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