In hospitals, where waits can be long and documents and personal information are often requested, offering smartphone charging solutions has become essential. Visitors, employees and patients need to stay connected, whether for professional, personal or emergency reasons. At The Keepers, we have developed the Keeper Flash 360, a phone charging station with portable battery loan, designed specifically for places open to the public such as hospitals. This solution ensures that users can stay in touch with loved ones, access important information and use their devices without interruption.
As specialists in improving the user experience, we designed our phone charging station, the [Keeper Flash 360] (flash), taking into account the specific needs of hospitals. After analyzing the expectations of users of these establishments, we identified gaps in existing charging solutions. To meet all smartphone charging requests, our terminal is made up of three parts:
Secure charging lockers: Users' phones are placed during charging. (4 locations - 25% of uses on average).
External charging cables: Users can use their phone while charging. (2 locations - 35% of uses on average).
Nomadic batteries: Users can charge their phone while on the move. (12 batteries - 40% of uses on average).
This hybrid solution aims to improve the experience for all users, whether they want to stay mobile or safely drop off their device.
Optimal quality of service: Real-time monitoring, integrated 24/7 telephone assistance, replacement of worn and obsolete cables, preventive and curative maintenance... The service is autonomous, guaranteeing continuous operation without intervention by your teams.
Data collection: Detailed monthly reports on use of the service; [customizable survey module] (successes) integrated into the interface to interact with your users and retrieve opt-in data.
Maximum Security: To ensure the safety of phones in charging lockers, we have integrated passcode hider, privacy filter and random keypad. For nomadic batteries, no deposit by bank card but by telephone number.
Hybrid use: Whether secure lockers, external batteries or self-service cables, there is a solution for all types of users and all situations. Each charging slot is equipped with an iPhone, USB B and USB C cable to fit all smartphones.
Our phone charging solution with portable batteries complements existing services in hospitals and has many advantages:
Practicality: Thanks to the integrated USB, USB C and iPhone charging cables, the user does not need to carry their charging cable with them, allowing everyone to use the service.
Flexibility and mobility: The phone charging station with portable batteries allows users to remain mobile and connected, without being forced to stay near a power outlet.
Satisfaction and comfort: By improving user satisfaction and comfort, this solution contributes to a better experience in your establishments and improves the expectations of your visitors.
Modern image: The service is easily identifiable, usable and gives a modern and innovative image to your hospital.
[User survey module] (successes): Allows real-time data collection and direct interaction with users when they are on the site. You can also survey them about their habits, their opinions or any other question that seems relevant to you.
In summary, the Flash 360 charging station is the only terminal to combine 3 types of charging (external batteries, lockers, self-service cables) and to offer the possibility of developing your own surveys. Developed specifically for welcoming the hospital public, this solution can encourage your users to participate in satisfaction or habit surveys.
In addition to this, take advantage of The Keepers multi-service effect thanks to our other innovations such as the motorcycle helmet locker or the hydroalcoholic gel terminal. All these innovations were created, just like the phone charging station with external batteries*, to integrate perfectly into the hospital service offering and improve the user experience.
*The charging station without portable batteries is also available: the Keeper Flash.
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